If required, It is possible to modify the AWS CloudFront integration behaviour by editing the crowdhandler-viewerRequest Lambda function installed in your AWS account. 

  1. Navigate to AWS Lambda service (us-east-1)
  2. Select function crowdhandler-viewerRequest
  3. You can modify the following configurables.
failTrust (boolean) (default true)

If false, a user that fails to check-in with CrowdHandler's API will be sent to a safety net waiting room until CrowdHandler is able to make a decision on what to do with them.

If true, users that fail to check-in with CrowdHandler's API will be trusted.

safetyNetSlug (string) (default undefined)

If defined and if failTrust is set to false, this waiting room slug will be used as the safety net room.

whitelabel (boolean) (default true) If whitelabel is set to true, users will be queued on the domain CrowdHandler is protecting. For example, if CrowdHandler has been set up to protect www.example.com, users will be queued on the www.example.com/ch/ path. The /ch/ route does not need to exist in your application. If whitelabel is set to false, users will be queued on CrowdHandler's wait.crowdhandler.com domain Read more about whitelabel waiting rooms here.


Once your modification has been made, hit deploy then push the updated code to Lambda@Edge via the Actions dropdown.