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Waiting room Frequently Asked Questions Troubleshooting Live Issues

I’m seeing a waiting room when I’m not expecting to see one. Why?

Modified on: Mon, 18 Jul, 2022 at 12:09 PM


Check these things:


  1. Have you restricted the URL and date-range settings on the waiting room to only the elements and times you want to protect?

  2. Have you set the rate to a reasonable number to allow for background traffic?

  3. Do you have an API connection issue? Do you need to enable Trust on Fail? 


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