How CrowdHandler Works
What happens if a user joins a Waiting Room before the queue activates? The user can wait in the Waiting Room, but will not receive a queue position before...
Fri, 27 Nov, 2020 at 5:44 AM
What does Autotune do? Autotune finds the right Ingress Rate for your domain by sampling the performance of your pages. Think of it as a continual load tes...
Tue, 6 Jul, 2021 at 6:12 AM
Will users encounter the Waiting Room even when the queue is not busy? If you are directing users to your Waiting Room by publicising the Waiting Room URL...
Fri, 29 Jan, 2021 at 12:03 PM
Throughout our documentation we refer to 'catch-all' Waiting Rooms. This is simply shorthand for a room that matches all urls on a given domain. I...
Wed, 1 Sep, 2021 at 4:43 PM
The CrowdHandler service currently only operates in English. However Waiting Rooms can be localised on the following basis: 1. Custom templates Templat...
Sat, 28 Nov, 2020 at 10:22 AM
What’s the difference between multi-use and single-use codes? Single use codes are unique, and can only be used once by one user in the queue. Once a user ...
Wed, 16 Dec, 2020 at 5:51 AM
How do I control access by IP? Go to domains and click on the shield icon to manage access by IP. What’s the difference between bypass, prioritise, blo...
Mon, 5 Dec, 2022 at 10:01 AM
What happens if several of my waiting rooms match the same URL request? It would be possible to have the same URL trigger a catch-all waiting room, a room t...
Fri, 29 Jan, 2021 at 12:16 PM
Waiting room capacity is a key feature of the plan you choose. If your plan supports more than one waiting room, you can divide the capacity between rooms a...
Fri, 7 May, 2021 at 9:37 AM
The number of active users displayed on the dashboard graph is the number of users that have moved through the waiting room and have access to your site ...
Thu, 25 Nov, 2021 at 8:20 AM