How CrowdHandler Works

What happens if a user joins a Waiting Room before the queue activates? The user can wait in the Waiting Room, but will not receive a queue position before...

What does Autotune do? Autotune finds the right Ingress Rate for your domain by sampling the performance of your pages. Think of it as a continual load tes...

Will users encounter the Waiting Room even when the queue is not busy? If you are directing users to your Waiting Room by publicising the Waiting Room URL...

Throughout our documentation we refer to 'catch-all' Waiting Rooms. This is simply shorthand for a room that matches all urls on a given domain. I...

The CrowdHandler service currently only operates in English. However Waiting Rooms can be localised on the following basis: 1. Custom templates Templat...

What’s the difference between multi-use and single-use codes? Single use codes are unique, and can only be used once by one user in the queue. Once a user ...

How do I control access by IP? Go to domains and click on the shield icon to manage access by IP. What’s the difference between bypass, prioritise, blo...

What happens if several of my waiting rooms match the same URL request? It would be possible to have the same URL trigger a catch-all waiting room, a room t...

Waiting room capacity is a key feature of the plan you choose. If your plan supports more than one waiting room, you can divide the capacity between rooms a...

The number of active users displayed on the dashboard graph is the number of users that have moved through the waiting room and have access to your site ...