User Guide

The Dashboard
The dashboard gives you an overview of activity on your currently selected domain. To switch domains Use the domain switcher control in the top right ...
Thu, 25 May, 2023 at 8:05 AM
Adding or Editing a Waiting Room
1 Waiting Room Name The default waiting room title displays the name of the waiting room to users, so you should pick a name that will make sense to your...
Wed, 26 Apr, 2023 at 6:17 AM
Add or Edit a Domain
You can add or edit a domain from the domains screen. Clicking on the settings cog will take you to a screen where you can edit the settings for th...
Wed, 10 Nov, 2021 at 12:00 PM
Adding Templates
Note: Custom Templates are a paid plan feature. The Templates Screen allows you to download, preview and update Custom Templates. Changing the log...
Fri, 12 Mar, 2021 at 6:12 AM
Domains in CrowdHandler
By default, subdomains and apex or naked domains are considered unique in CrowdHandler.  Practically this means that an integration setup for subdomain www...
Thu, 25 May, 2023 at 8:11 AM
Priority Access
Priority Access is available to the Plus, Professional and Enterprise plans and allows you to issue Single Use or Multi Use codes to your users, giving them...
Wed, 25 Oct, 2023 at 12:03 PM
Integrating Google reCAPTCHA
We integrate with Google reCAPTCHA V2 to protect you against spam and other types of automated abuse. To get started with reCAPTURE you will need to reg...
Wed, 7 Sep, 2022 at 10:29 AM
Whitelabel Waiting Rooms
What is a whitelabel waiting room? By default, most CrowdHandler integrations will redirect users that need to be queued to the domai...
Thu, 25 May, 2023 at 8:23 AM
Using RexEg for URL pattern matching
The CrowdHandler pattern matching engine uses POSIX-Extended regular expression syntax.
Thu, 25 May, 2023 at 8:28 AM
The reports view enables you to view historical data for your Waiting Rooms for any domains that you have registered. The date range defaults to one m...
Thu, 4 Nov, 2021 at 12:07 PM