User Guide

Reports
The reports view enables you to view historical data for your Waiting Rooms for any domains that you have registered. The date range defaults to one m...
Thu, 4 Nov, 2021 at 12:07 PM
Edit a domain
Autotune Whether Autotune is enabled for this domain. You can also adjust this setting from the Dashboard. For autotune to be available, you ne...
Wed, 10 Nov, 2021 at 11:59 AM
Add a domain
Domain name This is the complete domain name for the website you are protecting, including the protocol (https://)* e.g.: https://test.crowdhandler.com ...
Wed, 10 Nov, 2021 at 11:59 AM
Integrations
On the domain integrations screen you can select and configure the integration that is best suited for your needs. Further information for each int...
Wed, 10 Nov, 2021 at 12:00 PM
Trust On Fail
CrowdHander's waiting rooms are designed to be robust but what happens if a user fails to check in with CrowdHandler's api? This is a rare occurr...
Wed, 16 Feb, 2022 at 12:54 PM
Stock Availability
Available on Standard, Plus, Professional and Enterprise plans For customers who use CrowdHandler to control access to a limited edition product, Sto...
Tue, 10 May, 2022 at 9:20 AM
Anomaly Detection
Anomaly detection analyses the traffic to your domain looking for sessions (tokens) representing anomalous behavior. This can help to identify anomalous beh...
Tue, 5 Jul, 2022 at 5:54 AM
Device fingerprinting
Waiting room users are anonymous. CrowdHandler tracks them using cookies, with a token, a string of random characters that are unique to each device using t...
Thu, 30 Jun, 2022 at 10:46 AM